Shipping policy

Last updated: 30 October 2026

Where we ship

We ship to addresses within Indonesia only.

Processing time

Orders are packed and handed to the courier within 3 business days after payment is confirmed.

Shipping cost and delivery time

Shipping rates and estimated delivery times are calculated at checkout, based on your address and the courier you choose. Delivery time depends on the courier and your location.

Tracking

When your order ships, we send you the tracking number so you can follow your package.

Insurance

High-value products are shipped with courier insurance.

Receiving your package

Please record an unboxing video when you open your package. If anything is damaged, wrong or missing, contact us on WhatsApp within 7 days of delivery. See our Returns & Warranty policy for details.